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Forum rules

Effective: Monday, November 9, 2026

The GlassRef community forum is where people in the glass, window and door trade help each other. These rules apply to every post and reply, alongside our Terms of Service.

1. Be useful and civil

  • Stay on topic: glass, glazing, fabrication, installation, codes and testing, and the business of the trade.
  • Disagree with the idea, not the person. No insults, harassment, threats or discrimination.
  • Say where a number or claim comes from. Mark guesses and rules of thumb as such.

2. Not allowed

  • Selling, advertising, spam or links posted only to promote. Naming the product you use is fine; pitching it is not.
  • Confidential or proprietary material: an employer’s or customer’s internal documents, pricing, drawings or makeups you do not have the right to share.
  • Copying someone else’s work (data sheets, standards, articles, photos) beyond a short quote with its source.
  • Other people’s personal details, such as phone numbers or home addresses.
  • False claims about a product’s performance, ratings or approvals.
  • Anything illegal, and malware or harmful links.

3. Advice is not a certification

Answers in the forum are other users’ opinions. They are not GlassRef’s advice and do not replace the manufacturer’s data, the product’s labels and listings, the code official or the design professional of record. Check anything that matters for safety, fire, impact or code compliance.

4. Reports and moderation

  • Use Report on any post that breaks these rules. Moderators review every report.
  • Moderators may edit out personal details, close or move topics, and remove posts that break these rules. Every moderator action is recorded.
  • Repeated or serious breaks can lead to losing forum access or, under the Terms, the account.
  • You can block another user so you no longer see their posts.

If a post uses your copyrighted work without permission, email support@glassref.com with the work, a link to the post, your contact details and a statement that you believe in good faith the use is not authorized. We remove infringing posts and close the accounts of repeat infringers.

6. Questions

Email support@glassref.com.